Privacy Policy
Effective Date: 15 December 2025
Opsomate.ai ("Opsomate," "we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and protect your personal information. This Privacy Policy explains how we handle personal data when you visit our website, use our services, or otherwise interact with us.
By accessing or using Opsomate.ai, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Information that identifies or can reasonably be linked to an individual, including but not limited to:
Full name
Email address
Phone number
Business name and business contact details
Billing and payment information (processed via third-party payment providers)
Any information you voluntarily provide through forms, chats, emails, or consultations
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring URLs
Cookies and similar tracking technologies
1.3 Client Data
If you engage our automation, CRM, or AI services, we may process data on your behalf, including customer contact information, call recordings, messages, and workflow data. In these cases, you remain the data controller, and Opsomate.ai acts as a data processor.
2. How We Use Your Information
We use collected information for the following purposes:
To provide, operate, and maintain our services
To communicate with you regarding inquiries, onboarding, support, or updates
To deliver AI automation, CRM, and workflow services
To process payments and manage billing
To improve our website, services, and user experience
To comply with legal obligations
To prevent fraud, abuse, or security threats
We do not sell personal data to third parties.
3. Legal Bases for Processing (GDPR)
For individuals located in the European Economic Area (EEA), our legal bases for processing personal data include:
Consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests that do not override your fundamental rights and freedoms
4. Cookies and Tracking Technologies
Opsomate.ai uses cookies and similar technologies to:
Enable website functionality
Analyze traffic and usage patterns
Improve marketing performance
You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
5. Data Sharing and Disclosure
We may share personal data only in the following circumstances:
With trusted service providers (e.g., hosting, analytics, payment processing, CRM platforms such as GoHighLevel)
When required by law or legal process
To protect our rights, property, or safety
In connection with a business transfer, merger, or acquisition
All third-party processors are contractually obligated to protect your data and use it solely for authorized purposes.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Client data processed on behalf of customers is retained according to contractual agreements and deleted upon request or termination of services.
7. Data Security
We implement appropriate technical and organizational measures to safeguard personal data, including:
Secure servers and encryption
Access controls and authentication
Regular system monitoring
While we strive to protect your information, no method of transmission over the internet is completely secure.
8. Your Rights
8.1 GDPR Rights (EEA Residents)
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority
8.2 CCPA Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
Know what personal information we collect and how it is used
Request access to your personal information
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell personal data)
Not be discriminated against for exercising your rights
Requests may be submitted via email using the contact details below.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses, to ensure data protection.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Opsomate.ai does not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Opsomate.ai
Email: [email protected]
Website: https://opsomate.ai
Terms & Condition
Opsomate.ai Messaging
When users opt in they will receive appointment confirmation & reminders after booking an appointment with our company.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] .
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https//opsomate.ai/privacy-policy/.
Data Privacy and Protection
At Opsomate.ai we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
2. Collection of Data
We collect personal information that you voluntarily provide to us when you opt in to our services or agree to our Terms of Service. This may include your name, contact details, and other relevant information necessary for us to provide you with our services.
3. Use of Data
The data we collect is used solely for the purpose of delivering the services you have requested and for communication related to those services. We do not share, sell, or rent your personal information to any third parties. Your data will only be used in accordance with the purpose for which it was collected and in compliance with applicable privacy laws.
4. Opt-In Communication
We will only contact you in relation to the services you have opted in for. By agreeing to our Terms of Service, you consent to receive communications related to your request or service. If you wish to withdraw your consent or opt-out of future communications, you may do so at any time by contacting us.
5. Compliance with A2P 10DLC
Our communication practices comply with the A2P 10DLC regulations. We ensure that all messaging is carried out in accordance with the guidelines and requirements set forth by the regulations.
6. Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.
7. Changes to Terms
We may update our Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of any such changes.
8. Contact Us
If you have any questions or concerns regarding our privacy practices or these Terms and Conditions, please contact us at:
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."